Everyone in the organization has to be aware or their role and the goals of the organization then commit to the process of using their skills and tool to achieve reasonable goals. Set team goals and ask your team to set personal goals, discuss outlines and share ways to meet these goals. Unite in the fight to close the deal.
These meetings should not take your team away from doing their job and keep meetings to an hour or less. In addition to these meetings keep information on each sales person and make time for one on one meetings or coaching. Don’t pretend that you are the only mentor in the group or these meetings will suck your time from the day. Implement a mentor program for the younger or new sales representatives with older or more experienced representatives to share their stories and know how as well.
Don’t give up commitment, even when it gets hard or if it gets easier keep your commitment to the process. Keep track and focus on the teams goals and share with your team those in your organization that have met or exceeded their personal goals. Showing interest in your team will deepen loyalty and praising them on their goals will show your team that you care about their lives just as much as you do about the direction you want the organization to go. Employees will work harder and jump higher for a leader they respect and trust over one that only sees their employees as tools used to line pockets.
Begin with an attitude focused on guiding salespeople to spend more time with customers. Do not be afraid of asking for outside help from qualified consultants. Outside help is often received better than repetitive stories and guidance your employees have all heard before. Continuing to study and learn how to improve the best practices will help your team to master the sales process. You have all the tools you need, don’t stop sharping these skills and encouraging your team to do the same.